Effective Date: March 10, 2025

Last Updated: March 10, 2025

At Happy Hound Pet Resort (“we,” “us,” or “our”), accessible at happyhounddogresorts.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, phone number, and mailing address provided during registration or inquiries.
• Pet Information: Details about your pet(s), including name, breed, vaccination records, and care preferences.
• Payment Data: Payment details for transactions (processed securely).
• Usage Data: Information collected automatically when you visit our website, such as IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage our services, including pet boarding and daycare.
• To communicate with you regarding bookings, updates, or inquiries.
• To process payments securely.
• To maintain compliance with legal and regulatory requirements.
• To improve our website functionality and user experience.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:

• With service providers assisting us in delivering services (e.g., payment processors).
• When required by law or to comply with legal obligations.
• To protect the rights, property, or safety of Happy Hound Pet Resort and its users.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us analyze website traffic and improve functionality. You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Only authorized personnel have access to sensitive data.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccuracies in your personal data.
• Deletion: Request deletion of your personal data under certain circumstances.
• Opt-Out: Opt-out of marketing communications or specific data processing activities.

To exercise these rights, please contact us at [email protected].

7. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected such data, we will delete it promptly.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Happy Hound Pet Resort

Email: [email protected]

Phone: (904) 800-8800

Address: 4603 Shirley Ave, Jacksonville, FL 32210

This Privacy Policy ensures compliance with applicable privacy laws such as GDPR and CCPA where relevant.