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April 23, 2014

Contact

Contact HHDR Shirley – 4603 Shirley Avenue, Jacksonville, FL 32210

(904) 800 – 8800 option 1

Contact HHDR Beach – 11000-15 Beach Blvd, Jacksonville, FL 32246

(904) 800 – 8800 option 2

happyhounddogresorts@gmail.com

NEW HOURS – Weekdays 7AM – 6PM, Weekends 8AM – 5PM 

For all Accounting matters please call (904) 800-8800 option 9. All dogs are welcome at Happy Hound Dog Resorts, we have great dogs because we have great owners! The first day of dog daycare is always free, nothing needed to buy, watch your pup play with other dogs on our live cameras. Taking care of your dog is all we do, no coffee, no beverages. We believe we do this better than anyone else in Jacksonville, FL. Come see for yourself.
 

35 thoughts on “Contact

  • Hello! A couple of my former foster puppies are members of the happy hounds family(Leeloo and Libby) I wanted to start bringing my dog Anna in. What kind of paperwork do I need to fill out before I start bringing her in? Thanks!

    • Sure thing, you may bring in any dogs so long as they have all the vaccines, are fixed (older than 12 months) and in good physical health. You know your dog best. We can add Anna to your account. Not a problem and the first day is free for Anna. – Jack

  • VIP RM 1..….doesn’t seem tone working….every time in its always a still pic…different spot tho….but no video….?

  • Hello, I have 2 female Malte-poos, Gypsy and Aj that I would like to have boarded from Oct. 6, to Oct. 11. I would like to know the price and if you would even be able to take them in. they don’t have to be boarded together and Aj gets aggressive when she’s scared. I work a lot but I would like to bring them in for a day prior to leaving just to see if you would be okay keeping her.

    • La Sandra,
      Sorry for our delay in getting back to you, the weather over the last week has kept us very busy. Boarding of two dogs is $65 per night. This price includes dog daycare during the day on our 5,000 sq ft rubber floor with other dogs. We have room and availability for those dates. Please call us to schedule.

      HHDR
      (904) 800-8800

  • Hi Everyone @ Happy Hound,

    Hope Rocky is behaving. Don and I will not be able to get Rocky today ,, our flight gets in after you close.
    So Rocky will have to stay an extra day. I will get him when I come home from work Thursday @ 5PM.
    Please let me know that you get this message.

    Thank you,

    Linda DeLeo

  • Hi Jack, I have a 6 month old golden. Do you take dogs that young in day care? Also is there someone who would work with my puppy Lexi just for training even if she can’t spend a few hours in day care?
    You and your staff helped us with Bella our rescue Great Pyrenees. She would not come through the front doors. You had her come around to back door and with you,your staff and another dog got her in the building. You helped change her for the better and shes still doing good.

    • Betty and Howard,
      We care for dogs age 4 months and older. We mandate 4 months because we want to make sure all puppies have their final rounds of vaccines (Bordetella, Distemper and Rabies). Tara is our trainer and you can call (904) 800-8800 to see what days she is there for assisting you with Lexi. Most puppies would start off in the small dog side with other fellow puppies, until they are ready to graduate to the big dog side of the daycare floor.
      HHDR

  • Hi,
    When we picked up our dog Mamba this morning, he was limping. The whole day he was just sitting and not moving around, so this afternoon, when my take him for a walk, he noticed that he could barely stand up and walk. It’s obvious that he is dragging his right back foot and could barely stand straight when he tried to pee. My husband took a video of Mamba if you want proof.

    This is the second time we left him to your dog care and both times he had injuries when we picked him up. I didn’t report the first time, but it’s obvious that he’s got a bite mark close to his snout. But this one is very alarming as I he’s limping and appears to be hurting.

    Thanks
    Aida

    • Aida,
      Thanks for reaching out to us. How is Mamba today, Monday? Any better? I noticed that you have brought Mamba in only for boarding, recently and once in June. Because we have the rubber floor, some dogs do not realize that they can run and grip on the floor and this affects them later. Daycare is never mandatory for the dogs in our care, there are some dogs their owners only want to be cared for and left in their kennel suite. Mamba may be one such dog.

      We would want to review the video and see what if anything Mamba did during the recent stay. You are welcome to come and review what we see once we have more to show you.

      HHDR

  • Hello, My name is Jeff Chamblin.
    I am trying to get in touch with I think Mike?
    I used to be the owner of Bentley and I am just wanting to check up on him and see how he is doing? I was also wondering if you have recent photos of him?
    Thank you very much!

  • I have 3 dogs. One of my dogs, 2 year old black mouth cur, is shy when not with the other 2. Gets nervous with new people and other dogs. He also can be very clingy to me. I was thinking about day care with you guys to see if being away from his normal pack would help elevate some of his anxieties. I brought him to work with me today and he has whined off and on since he has been here and lays right by my chair. Nervous around the people he doesn’t know (he used to come as a pup so some of the people he remembers) . I understand the vaccinations he needs and he will get those updated today. I see you have a 2 hour one time thing. Do you offer 1/2 day play care? Do I need an appt for his first day and will I need an appt on subsequent days? Is there a waiting period after his vaccines before he can come?

    • Debbie – If you want to bring the dog in, a day during the week is best, Tuesday, Wednesday are best and normally the least busy. First day of daycare is free, so it matters not if its 2 hours or 4 or more. We only offer a couple-3 hours of daycare and then we go into full day. The difference between the 2 hour and full day is only $10. I would recommend a weekday to try out as its Spring Break and we have lots of boarding dogs and lots of energy on the daycare floor. So maybe a day, like Tuesday or Wednesday would work best. After you get the vaccines, ask your Vet if there is a waiting period. They know best. See you soon.

  • A Great Dane peed on my dog. A complimentary bath was offered when I picked my dog up. My only complaint is that he should had a bath before pickup.
    Thanks

    • Jennifer – I am sorry that Teddy was urinated on, I will have to watch the video. You did pick him up at 8:09 AM. We do not give baths first thing in the morning, we take care of the dogs and their feeding/relieving needs. Leah did offer a bath later at no charge, which is our policy. Once we had taken care of the dogs in boarding. We are still happy to offer this to you, but again at 8 AM on ANY day, our care is given to the dogs in boarding for their time outside and food and then time to relieve themselves, so it was bad timing.

  • what would be the price all together for the month long stay with training classes and train while in boarding?

    • A month long stay (30) days would be $750 for 1 dog. Board and Train during the stay would be an additional $140. Half payable up front, the remainder at time of pickup.

  • Hi,
    Can you accommodate small dogs that are not socialized well with large dogs?

    Yes, at Happy Hound Dog Resorts, we do this every day. All dogs there get daycare, some come for the day, some for boarding (free for all boarding dogs). We introduce dogs to 1st time dogs, ones we know play well with first timers. We give the new dogs the opportunity to be a part of the pack. Most are fine after some time to adjust. There are some that do not do well, but we are willing to give every dog an opportunity. The first day of dog daycare is always free for new customers. We hope to see you soon!

  • In my middle school classroom in Florence, KY – Your webcam is our screen saver this week. All my students love watching your clients as they prepare for classes. I think it’s amazing how many times the mop gets used per hour 🙂

    TW

    • Wow, that is great to hear! We had a teacher from Indiana last year call us and ask us about the types of dogs on the floor. We’re happy to educate, so just ask! Yes, we go through a lot of mop heads each month, we are replacing the rubber floor early next year, so stay tuned!

      Happy Hound Dog Resorts
      (904) 800-8800 x 1

  • Folks watching in PA want to know who is the lonely dog on the right hand side of the screen and why isn’t he allowed in with the other dogs? Inquiring minds want to know.

    • Great question PA folks! That is Mobi, and last weekend he bit another dog in the ear. The blood went everywhere and caused numerous issues on the daycare floor with other dogs that were aroused with the “blood scent”, so in bringing him back, we wanted to get him exercise, but keep him isolated on the senior side. He still has staff visitors and other dogs that jump the fences to see him and the people walking by, but we want to try him out in this isolated area for now and then see if he can do better as the days go by. His owner is trusting us with Mobi for 5 nights, so we have some time to work with him and see how he does around other dogs. Its a process, thanks for the question!

    • Our daily rate is the same all year ’round, $39 per night and this includes all day dog daycare. Nov 21 & 22 I only have owner provided crate boarding, all of our rooms are taken at BOTH locations. Call us if interested at (904) 800-8800 X1 for Shirley or X2 for Beach.

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